Help

Support center

HarmanVPN for Android is available on Google Play. Email remains our primary support channel — include your account email and a short description of the issue.

Support email

support@harmanvpn.com

Operator

HARMANPLUS TECHNOLOGIES LTD. Support: support@harmanvpn.com

We respond to support email when we can. HarmanVPN does not offer 24/7 live chat and does not publish a fixed reply-time guarantee.

Quick help

Download

Install HarmanVPN for Android from Google Play. iOS is coming soon and is not available for download yet.

Connection issues

Check your internet connection, select an active location, and make sure Android VPN permission is granted. If the problem continues, try a different location.

Changing locations

Disconnect the current session first, then select another active location and connect again.

Free quota

Free includes 1 GB of VPN usage per month. The quota renews at the end of the period.

Premium

Harman Premium offers unlimited VPN usage and does not show ads. It uses the same active locations as Free.

Private Browser

Private Browser is a temporary in-app browsing space. To route traffic over the VPN, start a VPN connection from the home screen first.

Account and device management

Use the relevant screens in the app for email verification, password reset, and account and device management.

Frequently asked questions

Where can I download HarmanVPN?
HarmanVPN for Android is available on Google Play. iOS is coming soon.
Does HarmanVPN Free contain ads?
Free users may see advertisements during supported app interactions. Harman Premium is ad-free.
Does Premium unlock additional VPN locations?
No. Free and Premium use the same active VPN location list.
What happens if an ad cannot load?
Advertising availability does not determine VPN availability. If an eligible ad cannot be shown, the requested VPN action continues.
Is HarmanVPN available on iOS?
Not yet. The live client is Android. iOS is coming soon.
Why can’t I connect to a coming-soon location?
Only active locations accept connections. Coming-soon cities are visible for planning only.
Can I buy Premium in the app today?
Yes. Upgrade to Harman Premium inside the Android app via Google Play. Monthly is $2.99 and yearly is $29.99. Store prices may vary by country, currency, and applicable taxes.
Does Private Browser connect VPN automatically?
No. Connect from the home screen first, then open Private Browser.
What Android version do I need?
Android 7.0 or later (API level 24 minimum).
How do I delete my account?
Use Delete account in the app or the account deletion page on this website.

System requirements

HarmanVPN requires Android 7.0 or later (API 24). The Android VPN permission must be available on the device. iOS is coming soon.